Refund & Return Policy – markmartdigital
At markmartdigital, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
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Refund Eligibility
You may request a refund under the following conditions:
The item must be unused, unwashed, and in original condition with all tags and packaging intact.
Return can be requested within 2 days of product delivery.
The return product will be picked within 7 business days.
The refund request must be initiated within 2 days of receiving the product.
Proof of purchase (order confirmation email or invoice) is required.
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Non-Refundable Items
We do not offer refunds for:
Innerwear or intimate clothing items
Clearance sale items or products marked Final Sale
Customized or altered items
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Return Policy
If you wish to return a product due to damage, defect, wrong item delivered, or any valid reason:
Product must be returned in its original condition.
Customer must ship or deliver the product to the following return address:
Return Address:
Office – I Floor, 106, ROYAL RAJ VILAS, Sobhagpura, Udaipur, Udaipur, Rajasthan, 313001
Email: markmart608@gmail.com
Phone: +91 9667690933
Please note: Shipping charges for return items are non-refundable and may be borne by the customer unless the item delivered was damaged or incorrect.
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How to Request a Refund
To initiate a refund request, contact our support team:
Email: markmart608@gmail.com
Phone: +91 9667690933
Website: https://markmartdigital.com
Please include:
Order number
Reason for return/refund
Photos or videos (if item is defective or damaged)
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Refund Process
Once your returned product is received and inspected, we will notify you via email.
If approved, your refund will be processed within 2-5 business days to your original payment method.
Shipping charges (if any) are non-refundable.
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Need Help?
For any further queries or support, feel free to reach out anytime. We’re always happy to assist you!
